Privacy Policy

Scope

This Privacy Policy explains how G~N~E Nisarga Farmhouse ("Vrksayurveda", "we", "us") collects, uses, and protects personal data when you visit vrksayurveda.com, create an account, place an order, book a service, or submit a note or testimonial. You can reach us at vrksayurveda@gmail.com or +91-9108461606.

What We Collect

• Account data: the email address you use to register or sign in.
• Order & enquiry data: name, phone number, email, delivery address, and the items or service you're asking about, when you check out or send an enquiry.
• Community content: any grower notes, farming methods, or customer testimonials you choose to submit, along with the name you provide (or "anonymous," if you leave it blank).
• Usage data: aggregate, non-identifying counts such as site visits, app installs and active accounts, used only to show simple stats on the Site.
• Plant Diagnosis photos & readings: if you use the Plant Diagnosis feature, the photos you upload and the plant readings you log (growth stage, soil pH, moisture, and similar).

How We Use Your Data

• To create and manage your account, and let you sign in on future visits.
• To process and fulfil your Buy Gallery orders and respond to enquiries.
• To schedule and coordinate garden-setup services and training you book.
• To display community notes and testimonials on the Site, as you've asked us to.
• To generate a diagnosis result for photos you upload to Plant Diagnosis, and — without identifying you or any other customer — to help improve the accuracy of that diagnosis model over time.
• To improve the Site and keep it secure.

We only process your personal data for the purpose you gave it to us for, and we do not sell your personal data to advertisers or data brokers.

Cookies & Local Storage

The Site uses your browser's local storage (not third-party ad-tracking cookies) to remember things like your cart and language preference between visits. You can clear this at any time through your browser settings.

Data Retention

We keep account and order data for as long as your account is active, or as needed to meet our accounting and legal obligations, after which we delete or anonymise it.

Your Rights

You have the right to access the personal data we hold about you, ask us to correct it, ask us to erase it, withdraw consent, and raise a grievance if you're unhappy with how we've handled your data. To exercise any of these, write to vrksayurveda@gmail.com and we will respond within a reasonable time.

Data Security

We use industry-standard measures — including encrypted connections and access-controlled databases — to protect your data, and we limit access to it to what's needed to run the Site.

Children's Privacy

The Site is intended for adults planning or running a garden or farm. We do not knowingly collect personal data from children.

Changes to This Policy

If our data practices change materially, we will update this page and its "Last updated" date, and where required, ask for your consent again.